QTAX - Queensland Tax Agent - Online Customer Service.

04-09-2010

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QTAX online Customer Service options:

Ask us a question about your tax return.

Request a copy of a prior tax return.
Available for Tax years: 2010 / 2009 / 2008 / 2007 /2006 /2005 /2004

Check on the status of your refund.

Make an Appointment at one of our offices.
(Note: we do not make appointments in our mall locations, Service in the malls is on a first come first served basis)

View a checklist of items you will need to bring with you to do your tax return

Request a copy of a prior tax return.
Note we can only provide copies of returns we have prepared.

Your Name:
Your email:
Your Tax File Number:
Year of return:
Office:
Message:

Ask us a tax question:
Please Note we can only provide advice on specific taxation matters if we are currently your tax agent. We are also limited to taxation advice, we are not permitted to give financial advice.

Your Name:
Your email:
Your Tax File Number:
Year to which question relates.
Office:
Question:

Enquire about the status of your refund:
Refunds from the ATO take on average 14 days to be processed, please allow at leat this time period to pass prior to making an enquiry.

Your Name:
Your email:
Your Tax File Number:
Year to which question relates.
QTAX Receipt Number:
Date your return was prepared:
Office:
Additional Information::

Make an appointment with us:
We will do our best to match your preferred date(s) and time(s) but if our consultants have prior appointments we will then contact you to arrange an alternate date or time.

Your Name:
Your email:
Prior Client:
Year which you need prepared:
Type of return:
Date and time 1:
Date and time 2:
Date and time 3:
Office:
Additional Information::

When coming to see us to prepare an Individual return please remember the following:

Income Items:

Details of Gross salary, wages, allowances, benefits, earnings, tips and director's fees.
Details of Income from business activities.
Your PAYG payment summaries.
Details of any non-cash benefits received.
Details of Lump sum and termination payments, including an ETP payment summary from the employer or fund.
Details of Government social security payments (pensions, unemployment and sickness benefits).
Details of capital gains (shares, real estate and collectables)
Detils of any Annuities or allocated pensions.
Details of Income from trusts and partnerships.
Details of Rental income, you own records or the summary from your estate agent.
Details of Interest and dividends including any tax deducted.
Details of buy backs of public shares.
Details of Foreign source (employment or pension) income.
Details of Personal services income. (Typically contract workers and self employed professionals).

Deductions:

Details of investment and property expenses.
Details of professional subscriptions.
Details of expenses related to your employment (work-related motor vehicles, self-education, protective clothing, uniform expenses and home office expenses).
Details of donations of $2 to registered charities.
Details of superannuation contributions made by self-employed persons and those without employer superannuation support.
Details of fees and other accounting and tax audit fees associated with managing tax affairs.
Details of special deductions (e.g. Australian films, investment shelters and forestry-type schemes).
Details of bank fees (where the credit or deposit represents assessable income).
Details of prior year losses.
Details of non-commercial losses.
Details of disability / loss of income insurance premiums.

Rebates:

Details of private health insurance.
Details of superannuation contributions made on behalf of others (Spouse).
Any changes in dependants and details of you spouse's income.
Details of any Lump Sum payments accrued in prior years.
Details of out of pocket medical expenses over $1,500.
Details of dependant children of all ages up to the age of 21.
Details of child care costs since 1st July 2005 inclusive any correspondance from the Family Assistance Office